Juan Jardim

Salesforce Architect & AI Strategist

Location: Switzerland | LinkedIn: linkedin.com/in/juanjardim | GitHub: github.com/juanjardim | Trailhead: jjardimmendes

Professional Summary

I am a Salesforce Architect and 15x Certified specialist focused on shaping the long-term architecture strategy and vision of the platform. My approach involves analyzing the trade-offs for every request with a major architecture change to ensure we build according to the Salesforce Well-Architected framework.

As Frontiers is an AI-first company, I lead the simplification of the architecture by creating and maintaining a capability map. I am helping the developer team embrace AI tools such as Cursor, Antigravity, Agentforce, and Claude to accelerate delivery and improve code quality while reducing technical debt.

Professional Experience

April 2026 - Present

Salesforce Architect

Frontiers

Shape the platform’s long-term strategy by analyzing trade-offs against the Salesforce Well-Architected Framework. Simplify architecture through Capability Maps. Lead adoption of AI tools (Cursor, Agentforce) and design custom Agentic Skills. Maintain integrity through ADRs and SDDs.

February 2024 - April 2026

Salesforce Engineering Team Lead | Architect

Frontiers

Spearheaded digital transformation managing a team of 8 engineers. Pioneered AI strategy (Agentforce & ApexGuru) and established Data Cloud architecture. Reduced manual case volume by 10% through process optimizations.

April 2022 - February 2024

Salesforce Technical Lead

Frontiers

Primary technical reference point for the ecosystem. Owned Agile/Scrum processes and ensured architectural integrity. Migrated documentation to Confluence and demonstrated crisis leadership during restructuring.

October 2020 - February 2022

Salesforce Developer

Frontiers

Drove technical modernization across Sales and Service. Pioneered Salesforce Flow adoption, replacing legacy Process Builders. Reduced code volume by 40%. Implemented CI/CD using Azure DevOps.

2016 - September 2020

Software Engineer

IMD Business School

Led development for IMD Salesforce Community using Lightning Aura and Web Components. Maintained broader web ecosystem (.NET MVC, EPiServer) using Agile methodologies.

2012 - 2016

Web Developer

NOS Madeira (Portugal)

Worked with EmberJS, HTML5, Javascript, and Bootstrap. Developed backend solutions using Zend Framework and NodeJS.

2012 - 2015

Invited Assistant Professor

University of Madeira

Taught Computer Architecture course, focusing on VHDL, assembly, and C programming.

Certifications

Agentforce Specialist Issued: Aug 2025 | Verify
Data Cloud Consultant Issued: Oct 2024 | Verify
System Architect Issued: Nov 2023 | Verify
Platform Developer II Issued: Jul 2022 | Verify
Application Architect Issued: Nov 2021 | Verify
Platform Data Architect Issued: Nov 2021 | Verify
JavaScript Developer I Issued: Aug 2021 | Verify
Sharing and Visibility Architect Issued: Mar 2021 | Verify
Platform App Builder Issued: Feb 2020 | Verify
Platform Developer I Issued: Sep 2019 | Verify
Platform Administrator Issued: Mar 2019 | Verify

Education

2009 - 2012

Master's Degree in Computer Science

University of Madeira

Focused on large application architecture, UML, UX, and design patterns.

2005 - 2009

Bachelor's Degree in Computer Science

University of Madeira

Advanced Computer Science concepts and Object Oriented Programming (OOP).

2003 - 2005

School Degree in Programming

Technical School

Foundation of programming and web development.